Hotel & long-stay management
One calm system for reservations, extended-stay agreements and billing, guest registration and the night audit. Built for hotels that host guests for a night or a season.
14 days free · No card required · Nothing per booking
Built for
No customer logos here yet — instead, a real property you can open: our demonstration hotel, rebuilt from scratch every night.
Why hotels pick it
Three things GuestPad is built around. Every figure below is counted out of the product itself, not out of a case study.
Reservations, registration, the folio, the rent, accounts receivable and the daily close are one product on one set of records. Nothing has to be reconciled between two systems at midnight, and no export has to be kept in step.
A six-month guest is a resident with a signed agreement, rent on a schedule and a deposit held against the stay — not a hundred and eighty nightly bookings stitched together. Transient tax stops after the night your jurisdiction sets.
A property management system holds identity documents, signatures and card receipts. Who may see what is decided on the server, every action is written to an append-only log, and you choose how long a photo ID survives.
Nights and months, side by side
A six-month guest shouldn't be 180 nightly bookings. In GuestPad they are a resident: one stay, a signed agreement, rent billed on schedule, a deposit held against the room, and a room that stays theirs until they leave.
Registration & signing
Four steps in the guest's own hands: confirm the details, photograph the ID, read and accept each policy separately, and sign. The signature is stored with a versioned statement of intent, and a fingerprint of the exact policy wording the guest saw is kept with the acknowledgment.
A guest who registers on paper is recorded the same way, so the record is complete either way.
The daily close
The night audit is something a person starts when the desk is quiet, not a job that runs behind your back. A pre-check tells you what would stop the run before you start it. One run posts the night's room charges, renews and expires agreements, posts recurring charges that fall due, raises resident invoices, marks what is overdue, records the day's totals and moves the business date on.
A second click cannot double-post: the close is recorded against the date it closed and every posting carries its own key.
The platform
One property management system for the whole stay: the booking, the registration, the folio, the rent, the ledger and the close.
A room calendar with every stay at a glance, today's arrivals and departures, room moves and extensions, and a room status board.
Signed agreements with rent billed weekly, every 28 days or monthly, deposits held and applied, and resident invoices raised on schedule.
Hand the iPad across the desk: the guest confirms their details, captures their ID, accepts each policy and signs. Paper registration is recorded too.
Every charge on one folio. Cards run through your own Stripe account, so refunds, deposits and payouts stay yours.
One run posts the night's room charges, renews and expires agreements, raises resident invoices, records the day's totals and moves the business date on.
Company accounts with credit limits, city-ledger transfer at check-out, ageing buckets, statements, credit notes and a CSV export.
Your own booking page and guest portal. Guests check in online, pay, sign their agreement, ask for an extension and message the desk.
Percentage or flat taxes and fees, compounding where your jurisdiction compounds them, and transient tax that stops after the night you set.
Who it's for
The plan beside each one is the smallest whose limits and features actually fit it — read straight out of the same catalogue that bills you.
Nightly stays, a small team, and a front desk that would rather not learn an airline cockpit. The room calendar, today’s arrivals and the night audit are the whole job.
Core 1 property · 30 rooms · 10 users
Nights and months in the same building. Both sit on one grid: nightly folios on one side, signed agreements with rent on a schedule on the other.
Pro 3 properties · 120 rooms · 40 users
Residents, deposits held and applied, rent billed weekly or monthly, resident invoices raised by the night audit, and transient tax that stops once a stay passes your threshold.
Pro 3 properties · 120 rooms · 40 users
One property, a handful of rooms, and card payments that settle to your own bank because they ran on your own Stripe account. No percentage of the room rate.
Core 1 property · 30 rooms · 10 users
Several properties under one organization, each person’s role set per property, corporate accounts with credit limits, and a city ledger that ages what is still owed.
Ultra Unlimited properties, rooms and users
Connections
18 connectors are written into GuestPad. 7 of them work as soon as you enter your own credentials. 11 wait on the partner approving GuestPad as a connectivity provider before a property can switch them on — ask us where a particular one stands.
Online travel agencies
Written and waiting: the partner approves GuestPad as a connectivity provider first.
Metasearch and reviews
1 of 3 connect with your own credentials; the rest wait on the partner.
Channel managers
Written and waiting: the partner approves GuestPad as a connectivity provider first.
CRM and guest marketing
3 of 4 connect with your own credentials; the rest wait on the partner.
Property management systems
2 of 4 connect with your own credentials; the rest wait on the partner.
Webhooks and automation
Connect it yourself, with credentials you already have.
Every connection here is part of the Ultra plan. There is no self-serve public API yet, and no channel is live until its partner has certified our connection — we would rather be dull and accurate here than lose your first month to a promise that wasn't ready.
Instead of a testimonial
CloudZeez Demo is our demonstration property in Park City, Utah — a real GuestPad organization with invented guests, reservations, agreements and invoices. It is rebuilt from scratch every night, so you can press anything.
To see the guest side, choose Find my booking and use confirmation CZDEMO01 with the surname Demo. No card is ever charged.
Pricing
3 plans, each one flat monthly or yearly subscription and never a cut of a booking. Guest cards are taken on your hotel's own Stripe account, so no percentage of a room rate ever passes through us.
1 property · 30 rooms · 10 users
$149 / month
or $119.20/month billed yearly
Everything one property needs to run the front desk.
The trial plan
3 properties · 120 rooms · 40 users
$349 / month
or $279.20/month billed yearly
Adds Guest Signing, the extended-stay module and online booking.
Unlimited properties, rooms and users
$749 / month
or $599.20/month billed yearly
Unlimited properties, integrations and priority support.
Prices in US dollars. Every 14-day trial runs on Pro, no card required; a trial nobody converts simply expires. Pay yearly and save 20%. Questions about a larger group? Request a demo or talk to us.
Security & operations
A property management system holds identity documents, signatures and card receipts. These are the controls GuestPad ships with, not a roadmap.
Authenticator-app codes with single-use recovery codes. An owner can require it of admins or of everyone, and the requirement is checked on every request, not only at sign-in.
10 built-in roles, from receptionist to general manager, assembled from 57 individual permissions such as refunding a payment or seeing a guest’s ID. Enforced on the server, never only hidden in the screen.
Who did what, to which record, from where. The database itself refuses to update or delete an audit row, and an administrator can read the log inside the app.
Every table carries a row-level security policy keyed to the organization, and the database role GuestPad connects as is not allowed to bypass them. The API refuses to start if it finds that it could.
In production GuestPad refuses to start unless it can reach the database over TLS, and the database has no public address at all.
Cards are typed into Stripe’s own hosted fields, on your hotel’s Stripe account. GuestPad’s servers and database never see or store a card number, and a 3-D Secure challenge is completed in the guest’s browser.
You choose how long a photo ID is kept — 90 days unless you change it — and how long registration records are kept. A daily job deletes the files when the window closes and records that it did.
Questions
No. Every trial runs for 14 days on Pro with no card. Choose a plan before it ends to carry on; if you don't, the trial expires and nothing is charged.
No. You pay a flat monthly or yearly subscription and nothing per booking. Guest card payments are taken on your hotel's own Stripe account, so the money settles to you and refunds come from you.
Not yet, and we would rather say so. Connectors for the online travel agencies, metasearch, channel managers and CRMs listed under Connections are written into GuestPad, but most of them need the partner to certify our connection before a property can switch it on. Ask us where a particular one stands.
Your own booking page and guest portal work today, from Pro upwards, and signed outbound webhooks come with Ultra for connecting your other tools.
Through your property's own portal address, not a GuestPad login. Guests sign in with a code emailed to them, or with their confirmation number and surname. How guests find a booking explains it, with a live example.
Yes. GuestPad is built for a team: each person has their own sign-in and one of 10 built-in roles that decides what they can see and do, from a receptionist to the general manager. Each plan sets how many users and rooms it covers.
Yes. A monthly plan can be set to stop at the end of the period it has been paid for. An annual plan runs to the end of its term — that commitment is what the 20% discount pays for — and can be set not to renew at any time.
Add your rooms, charges and policies in the 7-step setup checklist, invite your team, and take your first booking today.